Audax Health Oct 2011 — now
Senior Interaction Designer
Focused on bringing social networking, gaming, and analytical tools to the healthcare space. Mobile and responsive expert; engineered mobile web app from scratch. Provide mobile recommendations and style guides to design team. Proactively recommend and implement UX and UI improvements. Recent projects include mini-game engineering, email marketing, registration flows, and mobile site rebranding.
JoshThomas.com Studios Jan 2005 — now
Freelance consulting, design & development for local businesses and organizations. Clients include Women Leading the Future, Inqbation, URSA Major, Marshall Jevons, Charlottesville Free Clinic, St. Anne's Belfield School and many more.
Rosetta Stone Oct 2008 — Sept 2011
Senior Interactive Designer
Supervised internal designers, developers, and agencies. Aligned creatives across various channels, social media, and international websites. Formulated innovative experiences to maximize conversion based on A/B, multi-variant, and usability testing. Collaborated with stakeholders, designers & developers to ensure projects met all requirements. Documented and upheld web style guides. Spearheaded U.S. site redesign in 2009, expediting workflows working alongside off-shore development team. Redesigned Korean and Japanese websites in 2010. Created and redesigned profile area for language-learning software. Designed and coded customer support portal. Won American Design Award for RosettaStone.com and nominated for a Pixel Award in 2009.
US Department of Homeland Security (ICE) Jan 2008 — Jan 2008
Orchestrated ICE.gov redesign as the lead designer and developer. Migrated website data to XML/XSLT. All code tested for accessibility (WCAG & 508-compliant) and IE6 compatibility. Collaborated with both technical and non-technical government officials. Six-month contract through HP
Crutchfield Corporation Jan 2006 — Jan 2008
Senior Interactive Designer
Responsible for the design and development of Crutchfield.com,Â ranked first as Consumer Report's best online electronics site for 3 consecutive years and BizRate Circle of Excellence winner for 12 consecutive years. Redesigned site in 2008 from concept through execution. Applied web standards to new design by incorporating cutting-edge sensibilities. Established & documented standards as art director for CrutchfieldCanada.com and CrutchfieldAdvisor.com. Won 2007 Gold Multichannel Merchant Award for Crutchfield.com. Earned company Excellence awards in 2006 and 2007 and Employee of the Month award in 2006.
Crutchfield Corporation Jan 2002 — Jan 2006
Designer / Systems Specalist
Designed for print, web, and administered IT systems in the creative department. Established and re-programmed IT applications using AppleScript, ASP & SQL for various workflows including color proofing and software compatibility. Completed certifications: Apple Certified Help Desk Specialist (2005), CompTIA A+ (2006). Earned company Outstanding Support Services awards in 2004 and 2005.
Kinko's / FedEx Office Jan 1997 — Jan 1999
Computer Services Manager
Lead graphic designer for business and personal clients. Supervised two co-workers. Provided training and PC/Mac support. Increased dept. revenue 300% over a two-year period. Quickly promoted to dept. manager & earned Coworker of the Month award.
Iowa State University 2013 — 2014
MS: Human Computer InteractionLongwood University 1999 — 2003
BS: Management Information Systems, Graphic Design